Frequently Asked Questions - Pre-My ILEX Registration
What are the benefits of
registering for "My ILEX"?
Certain ILEX Online services (services and
content) may only be available to registered members . Online
access to Legal Executive Journal content (full articles) requires
members to register and login with My ILEX. The My ILEX
service allows you to check or update important Personal and
Contact information and to manage your membership
subscription. Over time new services will be rolled out,
enhancing the support and services provided to members.
Do new members who applied using
the ILEX "Online Membership Application" service need to register
with MyILEX?
Members who have applied for membership
using the new (Sept 2010) Online Membership Application service are
auto-registered with MyILEX. Once the application is
complete and given approval you should receive an email confirming
your membership status and MyILEX password. The ability to
re-register for MyILEX is available to all members at any
time. Members who could not or decided not to use the new
online service will have to register.
Why do I need to register with
"My ILEX"?
ILEX members will have much more control of
their own data, the information stored by ILEX, therefore members
are required to “opt-in” to use the
service. The online registration
process applies the same level and type of security to ILEX
online services as applied to other service channels eg via the
ILEX call centre.
When I use MyILEX is my
personal information and data secure?
Secure Socket Layer ("SSL")
technology
ILEX have implemented
a range of security features including deploying Internet
standard Secure Socket Layer ("SSL") technology from Verisign.
On the ILEX
site, any page where members personal or private information
is displayed or requested, SSL encryption is used as indicated
by the display of the padlock symbol... eg 
More information on
SSL can be found
here.
Using a "Public" computer?
If using a “public” computer (ie in a
Library or at work) you are advised; Not to use the “Remember Me”
Login feature; Ensure you “logout” from the ILEX Web
services; Clear the Internet browser cache and to close the browser
once you have completed your My ILEX session.
Usernames and
Passwords
The "Username"
required to login to the MyILEX service is an Internet email
address. Email addresses are increasingly used for
such purposes and should ensure that each member has
a unique identifier. The My ILEX
services requires you to provide either a personal (home)
or employment (work) Internet email address. The
decision and responsibility for specifying the email address to use
remains with you the member (and includes but is not limited
to the correct spelling of the address and compliance
with any employment policy on use of work email).
In relation
to the password, although this is initially determined by
the service, you are advised; To keep your password safe
and not to divluge or record electronically or otherwise, in
such a manner as to reveal your password to others; To change
your password when you login to the service for the first time
and/or after you have requested a password reminder; Ensure
your password is not obvious eg a noun, and to use a mix
of alphabetic and numeric characters; Change your
password on a regular basis.
Suspect your account has been accessed or
used by someone else?
Should you be
concerned or suspect a security breach of your MyILEX account
please contact ILEX here.