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Contact Us

For new and existing member enquiries

phone: +44 (0)1234 845777

email: membership@ilex.org.uk

For student, study and exam enquiries

phone: +44 (0)1234 845727

email: awards@ilex.org.uk 

For all general enquiries or if you're not sure who to contact  phone:

+44 (0)1234 841000

We aim to answer all calls as quickly as we can. We appreciate no one likes to be kept waiting or passed from phone to phone.


Office Hours

The office hours for all departments across the Group are 8.45am to 5.00pm Monday to Thursday, and 9.00am to 4.00pm on Friday.


Customer Service

Visit our Customer Service page for details on our Customer Service Standards and to provide feedback.