Delivering Customer Service

ILEX aims to support, educate and represent its members throughout their legal career. ILEX has made a commitment to its members to improve customer services.

Customer Service Statement

• to provide comprehensive legal education
• to develop relationships with all members
• to communicate with all customers in a clear and effective manner
• to ensure that all ILEX services are subject to quality assurance
• to deliver the highest level of customer satisfaction and meeting their needs in the most effective way
• all stakeholders (members, employees, further education centres and suppliers) will be treated with dignity and respect
• ILEX will aim to comply at all times with its Equal Opportunities Policy

Follow this link to view our Equal Opportunies Policy